ai
Bot Crafts
Say goodbye to long waiting times and hello to instant solutions with Bot Crafts AI. Our AI Support tools enable automated support, ticket creation, custom workflows, personalized support, and augmented LLM knowledge bases.
What we Do
AI-powered Customer Support
Level up your customer experience with our cutting-edge AI-powered support. Bot-Crafts AI revolutionizes customer service by offering automated support chats that provide quick help to your customers in real-time.
Our state-of-the-art Retrieval-Augmented Generation ensures smooth interaction and accurate information is provided to your customers. With implemented custom workflows our system can efficiently handle up to 30% of all tickets by walking customers through simple troubleshooting steps and performing some tasks like password resets, backup configurations, and fixing any issues with known solutions.
Provides accurate information
Improves SLA response time
Capable of solving known issues
R & D
From identifying the right AI solutions to conducting in-depth analysis and data preparation, we’ve got you covered.
Retreival-augmented generation
Integrate your knowledge base with AI-powered support system to augment response generation.
Integration
Seamless integration with your existing products and services through our bespoke development approach.
Workflow Automation
Custom workflows that enable performing repetitive tasks and fixing known issues in real time.
How we do it
Integraion & Augmentation
We will cover the whole process, from identifying the right solutions and in-depth analysis to developing bespoke solution that fits your needs perfectly. We believe in integrating our AI solutions with your existing workflows to create a seamless system that boosts efficiency and productivity. By automating routine tasks, we enable them to be done in real-time by AI, while freeing up your team to focus on more complex challenges, thus improving your service.
Custom solution tailored to you
Seamless integration with your tools
Why we do it
Future of AI Support Tools
We envision a future where AI is a crucial element of every support team, freeing them to concentrate on intricate tasks while the AI systems manage routine tasks and offer timely, accurate information. We’re committed to building a world where AI support tools work alongside us to enhance the work processes and elevate the customer experience.
Improves customer experience
Increases quality by allowing your team to focus on complex tasks
Have a custom project?
Let’s discuss how we can build a better future and level up your customer experience.
Don’t have a custom project?
If you are not sure what we should build for you but are interested in discussing how AI can help your business we can schedule free consultations. We can help you do an in-depth analysis of the potential application of AI in your organization.